
Callouts
Sometimes, the unexpected happens – and we are there to support you in these times too. In the case of HVAC system breakdowns, our team of professional engineers are conversant and trained, and will quickly be able to identify any fault, in most cases providing on-site recommendation for repair.

24/7 Response
With 24/7 breakdown response and 4-hour call out time in the London and Home Counties, we understand the cost of equipment downtime, and our sole aim is to get your business environment back to where it needs to be, without delay.

Problem Solvers
Not every problem has an immediately apparent solution. Salix engineers are trained to follow detailed trouble-shooting procedures on the first visit to a breakdown, allowing us to resolve issues quickly and effectively, minimising the additional time and cost of return visits
Breakdown Prevention
We believe that the best breakdown service is one you only need once. That’s why, once the immediate problem is resolved, we’ll work with you to ensure that any underlying issues are addressed. Factor in downtime, and a breakdown costs 3-9 times more than planned, preventative maintenance.
Manufacturer Warranty Upheld
Our engineers are trained and accredited to repair many of the leading brands of air conditioning including Daikin, Mitsubishi, Panasonic, Fujitsu and Toshiba – to name a few. This, combined with our comprehensive maintenance packages, give you the peace of mind that the manufacturers warranty on your HVAC equipment will be fully upheld.

Sectors we service
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